Questionnaires

Questionnaires are used to collect data through carefully designed questions. Avoiding bias is important for producing reliable results.

Overview

A questionnaire is a set of questions used to collect data from people.

In statistics, it is important that the questions are clear, fair and useful.

Good questionnaire = clear questions + fair wording + useful answers

A badly designed questionnaire can produce unreliable results, even if lots of people answer it.

What you should understand after this topic

  • Understand what a questionnaire is used for
  • Write clear and unbiased questions
  • Understand why question order and answer choices matter
  • Spot poor questionnaire design
  • Suggest improvements in exam questions

Key Definitions

Questionnaire

A list of questions used to collect data.

Biased Question

A question written in a way that pushes people toward a certain answer.

Closed Question

A question with fixed answer choices.

Open Question

A question that allows a free response.

Response Option

One of the possible answers given in a questionnaire.

Ambiguous

Unclear or open to more than one meaning.

Key Rules

Keep questions clear

People should understand exactly what is being asked.

Avoid bias

The wording should not push people toward one answer.

Give sensible options

Answer choices should cover all realistic possibilities.

Keep it short and relevant

Only ask questions that help collect the data you need.

Quick Good vs Bad Check

Good question

Clear, neutral, easy to answer and useful.

Bad question

Leading, confusing, vague or missing suitable options.

How to Solve

Step 1: Understand a questionnaire

A questionnaire is used to collect data from people about opinions, habits or choices.

Exam tip: Good questionnaires produce clear, useful data.
Example questionnaire with clear questions, answer options and good design

Step 2: Know what makes a good question

Clear wording

Easy to understand.

Relevant

Links to the aim of the survey.

Complete answers

Includes all possible options.

Unbiased

Does not lead the respondent.

Step 3: Closed vs open questions

Closed question

Fixed answers (e.g. Bus / Walk / Car).
Easy to analyse.

Open question

Free response.
More detail but harder to analyse.

Step 4: Avoid bias

Biased questions influence the answer.

Step 5: Structure the questionnaire

  1. Start with simple questions.
  2. Put main questions in the middle.
  3. Leave sensitive questions until the end.
  4. Keep it short and logical.

Step 6: Common exam mistakes

Leading questions

Push respondents toward an answer.

Ambiguous questions

Unclear or vague wording.

Incomplete options

Missing possible answers.

Too long

People may not finish it.

Step 7: How to answer exam questions

See sampling for how data is collected.
After collecting questionnaire results, the data can be shown using bar charts or pie charts.
  1. Identify the problem (bias, unclear wording, missing options).
  2. Explain why it is a problem.
  3. Suggest a clear improvement.

Example Questions

Edexcel

Exam-style questions inspired by Edexcel GCSE Mathematics, focusing on understanding questionnaires and identifying bias.

Edexcel

A questionnaire is used to collect information from people.

State one reason why questionnaires are useful.

Edexcel

A question asks, “Don’t you agree that homework club is a great idea?”

Explain why this question is biased.

Edexcel

A question in a survey is:

How do you travel to school?

Bus ☐    Car ☐

Explain why this question may not give useful results.

AQA

Exam-style questions based on the AQA GCSE Mathematics specification, focusing on improving questionnaire design.

AQA

A question in a questionnaire is:

Do you exercise a lot?

Yes ☐    No ☐

Suggest one improvement to this question.

AQA

Explain why closed questions are often easier to analyse than open questions.

AQA

Give one example of a closed question that could be used in a questionnaire about hobbies.

OCR

Exam-style questions aligned with OCR GCSE Mathematics, emphasising evaluating and designing questionnaires.

OCR

A survey is carried out to find out how students travel to school.

Explain why it is important that the answer options cover all possible responses.

OCR

A questionnaire asks only students in one class about school facilities.

Explain why this may not be representative of the whole school.

OCR

Design one suitable question for a questionnaire about screen time.

Exam Checklist

Step 1

Check whether the questions are clear and specific.

Step 2

Look for bias or leading language.

Step 3

Check whether the answer choices are complete.

Step 4

Suggest an improved version if needed.

Most common exam mistakes

Bias missed

Not noticing that the question leads people toward one answer.

Too vague

Accepting an unclear question without improvement.

Missing options ignored

Not checking whether all possible answers are included.

Weak improvement

Changing the wording but not actually making the question fairer or clearer.

Common Mistakes

These are common mistakes students make when designing questionnaires in GCSE Maths.

Using biased or leading questions

Incorrect

A student writes a question that suggests a particular answer.

Correct

Questions should be neutral. Avoid wording that influences the response, such as “Don’t you agree that…”.

Asking vague questions

Incorrect

A student writes questions that are unclear or open to interpretation.

Correct

Make questions specific and precise so all respondents understand them in the same way.

Providing incomplete answer options

Incorrect

A student gives answer choices that do not cover all possibilities.

Correct

Include all reasonable options, and where appropriate add choices such as “Other” or “Prefer not to say”.

Making the questionnaire too long

Incorrect

A student includes too many questions, leading to poor responses.

Correct

Keep questionnaires concise to encourage accurate and thoughtful answers.

Collecting hard-to-analyse data

Incorrect

A student designs questions that produce unstructured or inconsistent answers.

Correct

Use clear categories or closed questions where possible so the data can be organised and analysed easily.

Try It Yourself

Practise designing and interpreting questionnaires for data collection.

Questions coming soon
Foundation

Foundation Practice

Understand how to design clear and unbiased questionnaires.

Question 1

What is the purpose of a questionnaire?

Games

Practise this topic with interactive games.

Games coming soon.

Frequently Asked Questions

What makes a good question?

Clear and unbiased wording.

What should be avoided?

Leading questions.

Why pilot surveys?

To test questions first.